‘Retail Trading’ is a wonderful document on the philosophy & practice of John Spedan Lewis.
At one time it was given to every new store manager in the partnership upon their promotion. During our extensive research into creating the heritage brand John Lewis & Co. We found a copy on eBay.
It features extracts and quotes form various letters and correspondence sent by John Lewis to colleagues / staff / partners on every topic from Imagination, Good Food to Stock Control. We thought we would share some of our favourite quotes, heres to another 150 years.